Cancellation & Refund
At Eruvaaka Publications, we strive to provide a seamless experience for our subscribers. We understand that circumstances may arise where you need to cancel your subscription or request a refund. This Cancellation and Refund Policy outlines the procedures and conditions for cancellations and refunds.
1. Cancellation of Magazine Subscription
1.1. Voluntary Cancellation
You have the right to cancel your magazine subscription at any time if you activate the automatic renewal. To initiate the cancellation process, please contact our customer support team at info@eruvaaka.com.
1.2. Automatic Renewal
If you subscribed to our magazine with automatic renewal, your subscription will renew automatically at the end of each billing cycle. To prevent automatic renewal, you must cancel your subscription before the renewal date.
2. Refund Eligibility
2.1. Refund Request Period
Refund requests will be considered within 30 days of the initial subscription purchase or renewal date. We will not entertain refund requests for subscriptions that have been active for more than 30 days.
2.2. Digital and Print Subscriptions
For digital subscriptions, we offer a full refund within the eligible period if you are dissatisfied with our service. For print subscriptions, refunds are available for undelivered issues within the eligible period.
3. Refund Process
3.1. Contact Customer Support
To request a refund, please contact our customer support team at info@eruvaaka.com. Provide your subscription details and a brief explanation of why you are requesting a refund.
3.2. Refund Determination
Refunds are subject to verification and approval by our customer support team. We reserve the right to deny refunds for subscriptions that violate our terms of service or have been subject to abuse.
3.3. Refund Method
If your refund request is approved, we will process the refund to the original payment method used for the subscription purchase. Refunds may take up to 7-10 business days to appear in your account.
4. Subscription Modifications
If you wish to modify your subscription, such as changing your delivery address or switching between digital and print formats, please contact our customer support team. We will assist you in making the necessary adjustments.
5. Changes to this Policy
We may update this Cancellation and Refund Policy to reflect changes in our subscription offerings or legal requirements. Any modifications will be effective immediately upon posting on our website.
6. Contact Us
If you have questions or need further assistance regarding cancellations or refunds, please reach out to our customer support team at info@eruvaaka.com.
Eruvaaka Publications is committed to providing fair and transparent policies for our subscribers. We aim to ensure your satisfaction with our services and will work diligently to address your cancellation and refund requests in accordance with this policy.











